SCAM WEBSITE

oldakertaylor: Inlägg: 1

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Inlägg av oldakertaylor » 12 april 2021, 22:11

This website has refused a refund after our card was charged and we never received what the website had claimed. We've been dismissed by customer service. Does anyone else have this issue?

jyb: Administrator; Inlägg: 8162; Släktträd: Grafisk; Sökning: Text; Visa deras familjeträd.

Re: SCAM WEBSITE

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Inlägg av jyb » 13 april 2021, 09:43

Dear Madam,

This is not a scam website and I have asked for the refund of you subscription as I already told you via Ticket Contact.

Best wishes,

Jean-Yves BAXTER
GeneaNet

Please read our help pages and tips to improve your genealogy research and to grow your family tree:

- https://en.geneanet.org/help/
- https://en.geneanet.org/genealogyblog/category/geneanet_tips

jyb: Administrator; Inlägg: 8162; Släktträd: Grafisk; Sökning: Text; Visa deras familjeträd.

Re: SCAM WEBSITE

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Inlägg av jyb » 14 april 2021, 13:38

Dear Madam,

The refund has been made.

Best wishes,

Jean-Yves BAXTER
GeneaNet

Please read our help pages and tips to improve your genealogy research and to grow your family tree:

- https://en.geneanet.org/help/
- https://en.geneanet.org/genealogyblog/category/geneanet_tips