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Betalning

jyb
jyb
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Re: Betalning

Inlägg 09 september 2021, 09:35

The automatic renewal is declined by the acquirer when the first payment has been made without 3D-Secure process. If you are in this case, please subscribe again for a 3-month Premium at https://sv.geneanet.org/premium/payment/.

If you tried to subscribe for the first time and if the payment has been declined by the acquirer, be sure that you have been asked for the 3D-Secure code and/or that you correctly enter the 3D-Secure code.

If needed, you can pay via PayPal at https://sv.geneanet.org/premium/gift/ by entering your own Geneanet username as if you would offer a Premium subscription to yourself.
Best wishes,

Jean-Yves BAXTER
GeneaNet

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