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Uploading and managing more than one DNA kit

Discussions regarding DNA & Genetic Genealogy.
cantabria00
female
Inlägg: 1
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Sökning: Grafik
Visa deras familjeträd.
On geneanet is it possible to upload data for two family members? I already have my data uploaded, but I also manage my cousin´s DNA and genealogy data. Do I need 2 separate accounts or can I upload the DNA data for both on my account?
ericdubois
male
Volunteer moderator
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There is no limit as to how many DNA files you upload to your account. We recommend renaming the files before uploading them to make it easier to manage. After you upload it, link it to your cousin in your tree.

Eric
dlaity
male
Inlägg: 3
Släktträd: Grafisk
Sökning: Grafik
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I'm trying to bring over all 6 family DNA profiles that I manage (we've had a family discussion, & I'm empowered to do so by the relatives who tested).

Mine uploaded just fine. Now I'm trying to upload my husband's test, and though it uploaded okay, it won't match to him in my tree at all. No matter what variant of his name I try, it says 'no individual found' in the tree.

Please advise. Thanks.


PS: Please be advised, this is probably the most difficult way for me to access help as a disabled customer who needs voice led support as an ***accommodation*** (See also European Equal Status Legislation). If the response needs more than about two, ***very simple*** steps, we're going to need to arrange a callback (in French or English, doesn't matter), or I won't be able to process.


________________________

UPDATED:

It's returning the same error for all the other 5 kits.
jyb
jyb
Administrator
Inlägg: 8271
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Sökning: Text
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Dear Madam, Sir,

I have linked all your DNA files to the corresponding persons in your family tree.

If you want to change the public name for these DNA files, please go to https://en.geneanet.org/dna/manage/ then click "Edit information".
Best wishes,

Jean-Yves BAXTER
GeneaNet

Please read our help pages and tips to improve your genealogy research and to grow your family tree:

- https://en.geneanet.org/help/
- https://en.geneanet.org/genealogyblog/category/geneanet_tips
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